Transparency is at the core of Cricteacher. Read our policies to understand how we operate, protect your data, and ensure a fair experience for everyone.
Every policy explains the rule itself, where it applies, what users need to do, and how Cricteacher handles bookings, refunds, safety, support, and platform use.
Click any policy card to open the full document. Each modal now includes a short brief, who the policy applies to, and the detailed sections underneath.
If you need help understanding any rule, cancellation case, refund timeline, or account obligation, contact us at getconnect@cricteacher.com.
Rules and conditions for using the Cricteacher platform, including user responsibilities and acceptable use.
Read Policy →How we collect, store, and protect your personal information when you use our services.
Read Policy →Official contact details for Cricteacher Private Ltd including address, email, and support channels.
Read Policy →How ground bookings work, time slot rules, the 1-hour cleaning buffer, and booking confirmation process.
Read Policy →Accepted payment methods, billing cycles, pricing transparency, and invoice details.
Read Policy →Cancellation rules based on subscription tier, refund timelines, and credit policies.
Read Policy →Details about FREE, BASIC, PRO, and ELITE tiers, booking credits, and when ground slot fees still apply.
Read Policy →Rules for booking professional umpires and scorers, notice requirements, and pricing by subscription tier.
Read Policy →Gear rental availability, pricing, damage liability, and what is included in each subscription tier.
Read Policy →Catering options, free refreshments, custom menu requests, and meal pre-ordering requirements.
Read Policy →Our zero-tolerance policy on staff mistreatment, expected conduct, and consequences of violations.
Read Policy →Standards of behaviour expected from all users, teams, and participants on the platform and at venues.
Read Policy →Limitations of liability, assumption of risk during matches, and insurance recommendations.
Read Policy →How we use cookies and local storage to improve your browsing experience on our platform.
Read Policy →What happens when matches are affected by rain or adverse weather, and how credits are issued.
Read Policy →Our commitment to making the Cricteacher platform accessible to all users regardless of ability.
Read Policy →